e-Bill - Back of Bill

PDF version of e-Bill Back of Bill

BILLING AND PAYMENT INFORMATION

• Students are responsible for updating their campus mailing and email addresses directly through BearFacts (bearfacts.berkeley.edu). Billing address changes for non-student account holders should be submitted to Billing and Payment Services. Only the account holder is authorized to change the addresses.
  
• This account is designed to bill for various types of student charges: registration fees, University housing, telephone, short-term loans, award adjustments, summer session fees, and miscellaneous academic-related charges. Each statement lists two alternative payment amounts: 1) Minimum Amount Due (includes current and past due items; indicates participation in the Deferred Payment Plan for second through fifth installments); 2) Account Balance (includes past, current and future due items). If the Minimum Amount Due is zero, no payment is due that month.
  
• If you believe there is an error on your billing statement, contact the department that originated the charge (see partial list below) or Billing and Payment Services. If you are disputing a particular charge, you do not have to pay it for up to sixty days, during which time you should be working with the originating department to resolve the matter. You must pay other items due on your account that are not in question.
  
• If a payment to your CARS account is returned by the bank, your account will be assessed a returned payment processing charge of up to $25.00. If an electronic payment is rejected for incorrect bank information, your account will be assessed rejected item processing charge of $5.00. You may be required to make repayment with cash, cashier's check, or money order.
  
• Payment for registration fees (see registrar.berkeley.edu for fee types and rates) is due August 15th for the Fall Semester and January 15th for the Spring Semester. A $150 late registration fee is charged to any student not officially registered by Friday of the third week of instruction.   Payment Options are listed below per section Payment Options
  
• Registration fee amounts represent fees as currently estimated for the term. Every effort will be made to keep fees at this level. However, given continuing budget uncertainties, circumstances may require an adjustment in the amount during the term.
  
• Registration fees may be paid in full or on the Deferred Payment Plan. See Deferred Payment Plan terms and conditions below.
  
• If you withdraw from the University, payment for the registration fees will be due in full immediately. The total amount of the fees will be determined by the date of your withdrawal. For more information on withdrawal or cancellation policies, see registrar.berkeley.edu. You may be responsible for the Health Insurance fees regardless of when you withdraw; contact University Health Service for details on continued coverage. You may need to repay excess financial aid that was disbursed to you prior to your withdrawal.

DELINQUENT ACCOUNTS

• You must pay at least the Minimum Amount Due to avoid late payment penalties. Late payment penalties are assessed at the rate of $20.00 the first month and $25.00 each month thereafter on accounts with delinquent balances of $50.00 or more.
  
• You are responsible for determining if you have an outstanding balance each month and for resolving that balance by the due date.
  
• If registration fees are not paid in full by the due date, you may be dropped from the rolls and your grades withheld.
  
• If your account becomes delinquent, a block may be placed on your University records and future registration. You may request an administrative hearing if you feel the block is unwarranted. Your request addressed to Billing and Payment Services Review Officer must be received in writing within 10 days of block notice.
  
• Refund and award payments to you may be held.
  
• Your account may be placed in collections, your debt may be reported to a credit bureau, and your State income tax refund may be offset. Costs of collection and late payment penalties will be added to the amount due.

DEFERRED PAYMENT PLAN FOR REGISTRATION FEES: TERMS AND CONDITIONS

• The Deferred Payment Plan allows you to pay your registration fees in five monthly installments. A non-refundable participation fee will be assessed to your account. The participation fee is $40 per semester, but is subject to change. Fee installment payments are due according to the following schedule:

	Fall Semester	Spring Semester
Due date for payment in full or first installment	August 15	January 15
Second through fifth installment payments are due monthly	September 15 - December 15	February 15 - May 15

• To determine the installment amount refer to the Message Section on the billing statement. The amount displayed will vary between students as it is calculated as 20% of the assessed registration fee amount plus any other charges that are due. Pay this amount instead of the “Minimum Amount Due” in the month you are electing the plan. The Message will be displayed only in months the Plan is available and only to students with qualifying registration fees.
  
• To elect the Deferred Payment Plan, submit a payment via e-Bill/e-Check (bearfacts.berkeley.edu) for the amount indicated in the Message Section of the billing statement. Future statements will reflect the installment amounts and due dates. Payments made through other means (i.e., mail, in-person, wire transfer, One Time Payment, etc.) will not activate the Deferred Payment Plan.
  
• You will be billed for the participation fee on a future statement. Do not pay the participation fee until it is billed.
  
• This Plan applies to fall and spring regular session registration fees. Fees for other programs, such as Summer Sessions and self-supporting programs, are not eligible.

INQUIRIES CONCERNING ACCOUNT ACTIVITY

• If you have questions about specific items on your statement, contact the office that initiated the charge or credit. Telephone numbers (area code 510) and department codes for some of the offices are:

BILPAY	Billing and Payment Services	642-3190	HOUSNG	Housing & Dining Services	642-1524
BILPAY	CalPIRG Fee	642-7313	ISTWSS	Facility Paper Fee	642-7355
CNS/RTS	Communicate & Network Svc	643-7000	REGIST	Registration/Course Fees	642-5990
FINAID	Financial Aid Office - Grad	642-0485	REGIST	Non-Residency (Tuition only)	642-5990
FINAID	Financial Aid Office - Undergrad	642-6442	SUMSES	Summer Session	642-5611
GRDDIV	Graduate Division	642-0672	UHS	University Health Insurance	642-5700

• Many of the departments billing through CARS provide a website that notes their policies and procedures, as well as their contact information, including email addresses. Search for the department from the Berkeley home page: www.berkeley.edu.
  
• If you have general questions regarding account transactions, please contact Billing and Payment Services, 140 University Hall #1111, Berkeley, CA 94720-1111 or call (510) 642-3190. Office information is available on our web site at billing.berkeley.edu/BillingServicesIndex.htm. The FAX number is (510) 643-5162. E-mail may be sent via mybill.berkeley.edu/ebill/. Office hours are weekdays, 8:30 a.m. to 4:00 p.m. Corrections to your account may require that you have a copy of your canceled check as proof of payment.

PAYMENT OPTIONS

• Pay online via e-Check. Select CARS e-Bill from bearfacts.berkeley.edu. This online system will process a debit from your checking or savings account. (Allow 0-2 days for processing.)
  
• Pay online via the One Time Payment option. Select this option from the Resources section at bearfacts.berkeley.edu. No special passwords or accesses required, but you must provide the Student ID number, Student Last Name and the amount you wish to pay.
  
• If utilizing your bank’s online bill payment service, the payment should be issued to “UC Regents” and indicate our address as PO Box 24610, Oakland, CA 94623-1610. When referencing an account number, use the UCB ID number. Do not list any other information (such as student name, “UCB”, “SID”, etc.) in the account number field. (Allow 1-10 days for processing.)
  
• Checks or money orders must be in U.S. dollars drawn on a U.S. bank. Items should be payable to “UC Regents.” Note your UCB ID number on your remittance. Do not place cash in the mail or the drop box.
  
• Personal checks may be mailed to: (Allow 3-10 days for processing)

  University of California, Berkeley
  Payment Services
  PO Box 24610
  Oakland, CA 94623-1610

• Personal checks sent via express courier are addressed to: (Allow 1-2 days for processing)

  University of California, Berkeley
  Payment Services
  140 University Hall
  2199 Addison Street
  Berkeley, CA 94720-1111

• Outside agency scholarship checks may be mailed to: (Allow 4-6 weeks for processing)

  University of California, Berkeley
  Financial Aid Office
  201 Sproul Hall #1960
  Berkeley, CA 94720-1960

• Payments may be placed in the drop box located at:

  University Hall, 2199 Addison Street on Oxford

• Payments may be made in-person at 140 University Hall. Office hours are weekdays, 8:30 a.m. – 4:00 p.m.
  
• Wire transfers are accepted for international payments. Please note that our bank may charge a nominal fee to receive the funds via wire transfer. (Allow 1-3 days)
• Provide the following information to your bank:

UC Bank Name:	Bank of America, NA
Bank Account Number:	01753-80001
ROUTING IDENTIFIERS
Routing / Transit (ABA) Number:	0260-0959-3
CHIPS Address:	0959
SWIFT Address:	BOFAUS3N
Physical Address for Routing:	100 West 33rd Street, New York, NY 10001 USA
Bank Address:	1655 Grant Street., Concord, CA 94520 USA
Beneficiary:	University of California Regents
Beneficiary Information:	Be sure to include Student ID Number / UCB ID Number and student name
Amount:	Amount to wire; our bank and intermediary banks may deduct a processing fee (approx. $25)

• We do not accept credit cards for payments to CARS.

PAYMENTS VIA E-BILL/E-CHECK

• Berkeley has contracted with Sallie Mae Solutions to process online electronic check payments through their Net.Pay e-Check and the One Time Payment Gateway options. These tools provide a means for electronic debit from your checking or savings account with direct credit to your CARS account.
  
• Electronic payments via e-Check and One Time Payment Gateway will be assessed a nonrefundable convenience fee of $0.50 per transaction. This fee will be deducted from your bank account. The fee will not be displayed in CARS.
  
• Once an e-Check or One Time Payment Gateway payment is authorized, it may not be canceled through the online options. Please consult your bank for further assistance.
  
• You may share access to your e-Bill with a third-party, such as your parents or spouse. Through their Other Payer access, the third party will be able to see your monthly CARS statement and make e-Check payments on your behalf. To grant an Other Payer this access, students should provide them with their Student ID Number and the Net.Pay PIN (see “Update Information” in the student’s Net.Pay profile). Other Payers access the system through bearfacts.berkeley.edu; select Resources. By designating a third party for this purpose, you authorize us to share your account information with the Other Payer.
  
• E-Check may accept your payment authorization and the bank may disallow it because of non-sufficient funds in your account (NSF) or because you have provided incorrect routing or bank account numbers. If your payment is returned by the bank, you will be charged a processing fee of $25.00 per item and $5.00 per item for incorrect routing or bank account information.

REFUNDS

• Eligible credit balances in CARS accounts are processed for refund three times each week. Credit balances from personal payments may be held for 30-45 days before a refund will be issued.
  
• Refunds are disbursed via Electronic Funds Transfer (EFT – see below) or in a paper check.
  
• If a CARS account is past due or if registration is not complete for the term, or if the student has not authorized EFT, a check will be printed and held for pick up at the Billing and Payment Services Office. Checks will not be released until the hold is resolved. Check pick up hours are 8:30 a.m. to 4:00 p.m. Monday through Friday. Only the student to whom the check is payable may pick up the check. Checks not picked up in a timely manner are subject to cancellation.
  
• It is possible for a refund to be issued even if a CARS account has an outstanding balance.

ELECTRONIC FUNDS TRANSFER (EFT)

• We strongly encourage Electronic Funds Transfer (EFT) as it is the fastest, safest, and most convenient way to receive a refund. EFT deposits refunds directly into a designated checking or savings account.
  
• The bank account authorized for EFT may be the same or different from the account(s) established for online e-Check payments.
  
• To activate EFT, submit bank information at eftstudent.berkeley.edu. Please allow seven days for processing. Any refunds issued during the pending activation period may be disbursed via check and held for pick up.

Rev. 04/05

This page last updated on July 12, 2007